Job Responsibilities:
Welcome and greet guests in a polite and qualified manner.
Handle guest check-in and check-out procedures.
Manage room bookings, reservations, and guest records.
Answer phone calls, WhatsApp messages, and guest enquiries.
Handle payments, prepare bills, and maintain basic records.
Coordinate with housekeeping and other staff to ensure rooms are ready.
Assist guests with their requests and resolve basic complaints.
Maintain the reception area and ensure smooth front desk operations.
Maintain daily reports and other necessary records.

Requirements:
Valuable communication and interpersonal skills.
Basic computer knowledge.
Polite, presentable, and guest-friendly personality.
Ability to work in shifts.
Previous experience in a hotel, guest house, or front desk role will be an advantage.

Key Skills:
Front Desk Management Guest Handling Customer Service Booking Management Basic Computer Skills Communication

Apply Now
Interested candidates can apply or call at +91-XXXXXXXXXX

Pay: ₹10,000.00 - ₹15,000.00 per month

Perks:
Health insurance
Provident Fund

Work Location: In person

📌 Front Desk Receptionist – Guest House Kolkata
🏢 LWC Services
📍 Kolkata