Role & responsibilities
Manage overall branch operations and ensure smooth day-to-day functioning.
Drive business growth through CASA, deposits, loans, insurance, and wealth management products.
Achieve branch targets for revenue, profitability, customer acquisition, and cross-selling.
Lead, motivate, and monitor the performance of the branch sales and service team.
Build and maintain relationships with HNI, existing, and prospective customers.
Ensure compliance with RBI guidelines, KYC norms, and internal banking policies.
Monitor customer service, operational efficiency, and complaint resolution.
Identify current business prospects and strengthen the branchs market presence.