We are looking for an energetic and customer-focused BPO Sales Executive to join our Utilities process. The role involves handling customer interactions, understanding their requirements, recommending suitable utility services, and driving sales through effective upselling and cross-selling.
Key Responsibilities
Handle inbound/outbound customer interactions for the utilities process.
Understand customer needs and recommend appropriate products/services.
Achieve assigned sales, upselling and cross-selling targets.
Identify prospects to maximize revenue through every customer interaction.
Provide excellent customer service while maintaining sales performance.
Resolve customer queries and provide accurate information about utility services.
Maintain high standards of call quality, productivity and compliance.
Follow company processes, policies and quality guidelines.
Eligibility
Minimum 1 year of BPO experience is mandatory.
Prior experience in sales, upselling or cross-selling will be preferred.
Excellent verbal communication and customer-handling skills.
Target-oriented with a robust sales mindset.
Comfortable working in rotational shifts.
Immediate joiners / candidates with short notice periods preferred.
📌 Customer Service Representative Bangalore Metropolitan Area
🏢 TSI - Transworld Systems
📍 Bangalore Metropolitan Area
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