Requirements
Copilot Studio Handson experience with Microsoft Copilot Studio Agent creation and configuration
Topics trigger phrases instructions knowledge sources and generative orchestration
Tools actions agent flows and Power Automate integration
Publishing agents to Teams
Microsoft 365 Copilot
Microsoft D365 or other supported channels
Debugging and testing Copilot Studio conversations
Dynamics 365 Applications
Understanding of D365 technical architecture including navigation modules D365 data models entitiestables security model and dataverse architecture security model
Exposing D365 data to Copilot Studio agents
Understanding with one or more Dynamics 365 apps/processes oDynamics 365 Sales oDynamics 365 Customer Service oDynamics 365 Contact Center oDynamics 365 Field Service oDynamics 365 Customer Insights oDynamics 365 Finance Supply Chain




nice to have Power Platform Power Automate cloud flows Dataverse Power Apps modeldriven apps preferred Custom connectors Setting variables Connection references Power Platform solution exportimport DLP policy awareness Integration API Skills REST API integration Delegated vs application permissions in Microsoft Graph API Integrate Copilot with D365 applications
Preferred Skills Valuable to Have Dynamics 365 Finance Operations or Customer Service Contact Center implementation experience
Omnichannel IVR chat or voice agent experience
Knowledge of Dataverse security roles and business units
Experience with Azure Functions or Azure API Management
Azure AI Search
Azure AI Foundry exposure
Application Insights for telemetry and diagnostics

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Specialist Software Engineering Kolkata (India)
🏢 LTM
📍 India