Job Summary

We are looking for a confident, customer-oriented and result-driven Immigration Consultant Cum Branch Manager to manage immigration consultancy operations, guide candidates interested in overseas opportunities, and handle branch-level business development. The ideal candidate should have knowledge of different visa categories, excellent communication skills, and the ability to convert prospective enquiries into clients.

Responsibilities
Counsel candidates regarding overseas education, employment, immigration and visa opportunities.
Guide applicants on country-specific immigration requirements and documentation.
Explain different types of visas, eligibility criteria, application procedures and processing requirements.
Handle customer enquiries through calls, walk-ins, WhatsApp and other channels.
Follow up with prospective clients and convert enquiries into confirmed business.
Maintain candidate records, application status and client databases.
Coordinate with internal teams and overseas associates for application processing.
Manage daily branch operations, customer service and business development activities.
Achieve monthly sales and client acquisition targets.




Build and maintain robust relationships with candidates and clients.

Required Qualifications & Skills
Graduate in any discipline.
Minimum 1 year of relevant experience in immigration or overseas consultancy.
Knowledge of different visa categories and immigration processes.
Excellent verbal and written communication skills.
Robust counselling, convincing and negotiation abilities.
Customer relationship management and sales skills.
Basic computer knowledge, MS Office, Email and CRM.
Leadership and branch management capabilities.
Target-oriented and professional approach.

Preferred Candidate Profile
Candidates with experience in Immigration Consultancy, Visa Consultancy or Overseas Recruitment.
Experience in handling walk-in clients and counselling sessions.
Ability to manage a team and branch operations.
Robust client conversion and business development skills.

Key Performance Indicators (KPIs)
Monthly client acquisition and conversion.
Revenue generation and sales targets.
Customer satisfaction and service quality.
Lead follow-up and enquiry management.
Branch operational efficiency.

📌 Immigration Consultant Panipat (India)
🏢 Smart4Talent
📍 India