Capita is hiring for Executive Customer Management role.

Job Description:

We are looking for a Customer Support Executive for backend process. The candidate will be responsible for assisting customers through web chat & email, resolving queries promptly, and delivering an excellent customer experience.

Resolve customer queries, concerns, and complaints efficiently. Provide accurate information about products, services, and processes.

Candidate Requirements:
Fresher (BE, BTech, BCA not qualified) or Minimum 1 year of experience in backend or non voice process.
Excellent written communication and typing skills.
Positive grammar, spelling, and comprehension skills.
Ability to handle multiple tasks simultaneously.
Solid problem-solving skills.
Basic computer knowledge and proficiency in MS Office.
Willingness to work in rotational shifts and weekends, if required.

Education: Graduate in any discipline.

Shift timings: 5 days working - UK window.
Walkin Time : 26th Nov - 28th Nov 2026, 12:30 pm To 4:30 pm

Interested candidates can visit office on given time.

📌 Walk In Executive Email & Chat Support Pune
🏢 Capita
📍 Pune