Company Name: Narayanji Gajak Wale Pvt. Ltd.
Job Title: Calling Executive / Customer Support Executive
Job Type: Full time
Salary: ₹15,000 – ₹17,000 per month
Working Hours: 9:00 AM to 7:00 PM
Monthly Leaves: 2 days per month
Job Location :- Industrial Area, Sitapura, Jaipur,
Job Responsibilities
Monitor and manage customer orders received through the company website.
Make follow-up calls to customers after delivery to collect feedback and ensure customer satisfaction.
Handle customer queries related to orders, delivery, and products over phone calls.
Contact vendors and manage bulk orders.
Maintain and update daily order details, vendor records, and customer feedback in Excel or Google Sheets.
Coordinate with the packing and dispatch team to track order status and ensure timely delivery.
Maintain accurate records of calls, orders, and follow-ups.
Requirements
Positive communication skills and a polite telephone manner.
Basic knowledge of Excel or Google Sheets.
Ability to manage customer calls, order records, and vendor coordination.
Responsible, organized, and detail-oriented.
Previous experience in calling, customer support, or order management will be preferred.
About the Company
Narayanji Gajak Wale Pvt. Ltd. is a company specializing in traditional Indian sweets and gajak products, serving customers through its online platform.