Branch Relationship Manager Swadesh Banking Chomu (India)

Branch Relationship Manager Swadesh Banking Chomu (India)

27 Oct
|
AU Small Finance Bank
|
India

27 Oct

AU Small Finance Bank

India

Group Company: AU Small Finance Bank Limited

Designation: Branch Relationship Manager Swadesh Banking

Office Location:

Position description: Responsible for managing and deepening relationships with customers at the branch, driving sales of banking products, and ensuring superior customer service and compliance.

Primary Responsibilities:
- Manage and grow a portfolio of customers
Cross-sell banking products (liabilities, assets, insurance)
Ensure high customer satisfaction and retention
Conduct regular client meetings and reviews
Ensure compliance with KYC and banking norms

Additional Responsibilities:
- Support branch acquisition targets
Coordinate with product and operations teams
Maintain MIS and customer records

Reporting Team
Reporting Designation:
Reporting Department:

Educational qualifications preferred
Category:
Field specialization:
Degree:
Academic score: Minimum 55%
Institution tier: Tier 1 / Tier 2

Required Certification/s: NISM / IRDA (preferred) Required Training/s: Relationship Management, Core Banking

Required work experience
Industry: Banking, Financial Services
Role: Relationship Management, Sales
Years of experience: 3 to 7

Key Performance Indicators: - Portfolio growth




Cross-sell ratio
Customer satisfaction score
Compliance adherence
Revenue per customer

Required Competencies: - Customer Orientation
Sales Drive
Communication
Relationship Building
Problem Solving

Required Knowledge: - Banking products
KYC compliance
Financial planning
CRM tools

Required Skills: - Interpersonal skills
Presentation
MS Office
Analytical thinking

Required abilities
Physical: NA
Other: High integrity, Adaptability

Work Setting Details: Branch-based, customer-facing

Specific requirements
Travel: Yes local client visits
Vehicle: Two-Wheeler Vehicle
Work Permit: Must be authorized to work in India

Other details
Pay Rate: Fixed + Incentives
Contract Types: Full time, Permanent
Time Constraints: Standard banking hours
Compliance Related: Adherence to RBI and internal policies
Union Affiliation:

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Branch Relationship Manager Swadesh Banking Chomu (India)
🏢 AU Small Finance Bank
📍 India

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