Key Responsibilities
Site Cleanliness &
Maintenance:
Check and maintain physical facilities like lighting, air conditioning, UPS units, signage, and glass doors.
Security &
Inspection:
Inspect the card reader, keypad, and enclosure for skimming devices, hidden cameras, or tampering.
Verify that security cameras (CCTV) and e-surveillance systems are active and recording.
Ensure public access points to power cables, ports, and internal wiring remain sealed off.
Customer &
Operational Support:
Guide customers gently through basic machine operations without handling their cash, PINs, or cards directly.
Log daily footfall, machine status, downtime events, and maintenance requests in a physical or digital logbook.
Vendor &
Technical Coordination:
Coordinate site visits with service engineers for First Line Maintenance (FLM) or Second Line Maintenance (SLM).
Assist cash-in-transit (CIT) or replenishment teams during scheduled cash-loading operations.
Immediately report technical faults, cash-outs, power failures, or vandalism to the supervisor or helpdesk.
Required Qualifications &
Skills
Education: Any Basic graduation degree .
Technical Skills: Basic understanding of ATM machine indicators, error codes, and minor troubleshooting.
Soft Skills: Good interpersonal and communication skills to interact politely with bank customers.
Physical &
Logistics Requirements:
Ability to travel across assigned local kiosk clusters and maintain adaptable or rotational shift hours.
Both male and female candidates are encouraged to apply for the position.
Pay: ₹35,000.00 - ₹38,000.00 per month
Advantages
Adaptable schedule
Paid sick time
Paid time off