Prospect Management & Sales Support
Collaborate with the Sales Team to review, qualify, and progress incoming business opportunities.
Participate in customer discovery sessions to understand business needs, pain points, and solution expectations.
Track opportunities across all pipeline stages and proactively identify bottlenecks affecting progression.
Coordinate with internal stakeholders — Product, Technical, Compliance, and Finance — to address challenges and ensure timely opportunity advancement.
Maintain accurate and up-to-date records of customer interactions, chance status, and pending action items in the CRM.
Provide regular opportunity progress updates and client feedback summaries to Sales and Management teams.
Experience Required: 2–5 years in Account Management, Pre-Sales, Customer Engagement, or Technology Solutions
Technical / Functional Skills
Behavioural Competencies
Requirement gathering and documentation
Excellent communication and interpersonal skills
Product demonstration and presentation skills
Robust customer relationship management
Proposal preparation and commercial documentation
Persuasion and negotiation skills
CRM system proficiency
Analytical thinking and problem-solving
Microsoft Office / Google Workspace
Strong organizational and follow-up discipline
Contract and compliance coordination
Ability to manage multiple client engagements
Account management lifecycle
Result orientation and ownership mindset
Payment follow-up and collection coordination
Cooperative cross-functional teamwork
AMC / renewal management
Adaptability and learning agility