Role & responsibilities
Manage collection and recovery of NPA and overdue loan accounts.
Conduct field visits and follow up with customers for pending payments.
Negotiate repayment plans and resolve customer issues related to loan repayment.
Achieve assigned collection and recovery targets.
Track delinquent accounts and maintain recovery records and MIS reports.
Coordinate with branch teams to improve recovery performance.
Ensure compliance with company policies and collection guidelines.
Preferred candidate profile
Any Graduate.
Minimum 18 months of experience in Collections, Recovery, NPA Collections, or BFSI.
Robust communication and negotiation skills.
Experience in field collections and customer handling.
Ability to work independently and achieve collection targets.
Two-wheeler and valid driving license preferred.