Key Roles & Responsibilities
Dues Collection & Follow-Up
Follow up with customers for outstanding payments.
Ensure timely collection of overdue payments as per agreed credit terms.
Coordinate with the Sales Team for payment follow-ups and collection support.
Escalate delayed payments and long-pending dues to the Senior Accountant.
Payment Verification in Tally
Verify customer payments and receipts in Tally.
Match payments received with customer outstanding balances.
Check invoices, payment entries, and pending balances for accuracy.
Identify and report payment discrepancies to the Senior Accountant.
Dues Tracking & Record Maintenance
Maintain an updated customer-wise outstanding dues tracker.
Record payment follow-up dates, promised payment dates, and collection status.
Track overdue payments and ensure regular follow-ups until closure.
Coordination & Communication
Coordinate with the Sales Team regarding customer dues and payment commitments.
Provide regular updates on collections, overdue accounts, and pending issues.
Prepare daily collection updates and pending dues reports.
Maintain proper records of customer communication and payment commitments.
Ensure accurate documentation of collections and outstanding balances.
Basic knowledge of accounting and accounts receivable.
Working knowledge of Tally.
Positive Excel skills for maintaining dues trackers and reports.
Key Performance Indicators (KPIs)
Timely collection of outstanding dues.
Reduction in overdue customer balances.
Accuracy of payment verification and Tally entries.
Timely updating of the dues collection tracker.
Regular submission of collection reports.
Effective coordination with the Sales Team and Senior Accountant.