Choosing Capgemini means joining a team that ensures seamless connectivity, operational excellence, and superior customer experience through proactive network monitoring and incident management. Be part of a cooperative workplace where you can build your expertise in Telecom and ISP operations while supporting critical network and service platforms.
Key Responsibilities
Monitor backbone network health and performance.
Troubleshoot routing, switching, MPLS, and transport issues.
Manage incidents and participate in outage bridges.
Coordinate with field operations, engineering, and vendors.
Perform network validations after changes and maintenance.
Ensure SLA compliance and timely ticket resolution.
Support capacity and performance analysis.
What you'll love about working here - Grade Specific
Focus on Industrial Operations Engineering. Fully competent in own area. Acts as a key contributor in a more complexor critical setting. Proactively acts to understand and anticipates client needs. Manages costs and profitability for a work area. Manages own agenda to meet agreed targets. Develop plans for projects in own area. Looks beyond the immediate problem to the wider implications. Acts as a facilitator, coach and moves teams forward.