Customer Assistance ManagerLoan Against Property-Hardship Assistance UnitBangalore - Manage customer assistance specifically for Loan Against Property products.
Handle cases related to hardship assistance, providing support to customers facing financial difficulties.
Coordinate with internal teams to ensure smooth resolution of customer issues.
Maintain solid communication with customers to provide timely updates and solutions.
Work in a banking/financial services setting, focusing on loan management and customer service.
Requires positive interpersonal skills and ability to manage sensitive customer situations.
Role based in Bangalore, involving office-based work.
Suitable for candidates with experience in customer service or loan management within financial services.