Customer Assistance ManagerBusiness Loans-Hardship Assistance UnitNavsari - Manage customer assistance specifically for business loans within the hardship assistance unit.
Handle customer queries and provide support related to financial difficulties and loan hardship cases.
Coordinate with internal teams to ensure smooth processing of hardship requests.
Maintain customer satisfaction by addressing concerns promptly and effectively.
Work in a banking or financial services setting focusing on loan management and customer service.
Requires positive communication and problem-solving skills to assist customers facing financial challenges.
Role involves understanding of business loan products and hardship policies.
Likely involves interaction with customers in Navsari region.
Emphasis on managing sensitive financial information and providing empathetic assistance.
The position is suited for candidates with experience in customer service or banking loan assistance.

📌 Customer Assistance Manager Business Loans Hardship Assistance Navsari
🏢 Kotak Mahindra Bank
📍 Navsari