We are looking for a responsible and enthusiastic Call Coordinator to manage customer calls, handle enquiries, coordinate with internal teams, and ensure timely follow-ups. The ideal candidate should have valuable communication skills, basic computer knowledge, and the ability to maintain accurate records.

Roles & Responsibilities
Handle incoming and outgoing calls professionally.
Contact customers to understand their requirements and provide relevant information.
Follow up on customer enquiries, leads, and pending requests.
Coordinate with the sales and support teams to resolve customer queries.
Schedule appointments, meetings, and customer follow-ups.
Maintain daily call logs, customer details, and follow-up status.
Update customer information and call reports in MS Excel.
Prepare daily, weekly, and monthly call activity reports.
Ensure all customer enquiries are addressed on time.
Make reminder calls to customers regarding appointments and pending activities.
Share important customer feedback with the concerned departments.
Maintain a polite and professional approach while communicating with customers.
Ensure proper documentation of customer interactions.




Support the team in achieving daily calling and follow-up targets.
Handle customer complaints and escalate complex issues to the appropriate team.
Maintain confidentiality of customer information and company data.

Requirements
Any Degree or Diploma.
Fluency in Hindi is preferable.
Freshers and experienced candidates can apply.
Positive verbal communication and interpersonal skills.
Basic knowledge of MS Excel, MS Word, and email communication.
Ability to handle customer calls confidently.
Positive listening, problem-solving, and coordination skills.
Ability to manage multiple tasks and follow-ups.
Strong attention to detail and record-keeping skills.
Positive attitude and willingness to learn.
Ability to work independently and as part of a team.

Interested Candidates Contact HR: 82200 04866 Pay: ₹15,000.00 per month

Benefits
Health insurance
Provident Fund

Application Question(s):
Are you fluent in Hindi? Can you speak and understand Hindi comfortably?
Are you comfortable handling customer calls and resolving customer queries?

Work Location: In person

📌 Call Coordinator Hindi Chennai
🏢 ASCENT E-DIGIT SOLUTIONS
📍 Chennai