Roles and Responsibility Respond to customer inquiries and resolve issues professionally and promptly. Provide exceptional customer service through various channels, including phone, email, and chat. Resolve complaints and concerns in a fair and effective manner. Collaborate with internal teams to improve overall customer experience. Maintain accurate records of customer interactions and transactions. Identify prospects to upsell and cross-sell products or services.
Job Requirements
Excellent communication and interpersonal skills. Ability to work in a quick-paced setting and handle multiple tasks simultaneously. Robust problem-solving and analytical skills. Proficient in using computer software and technology. Ability to work collaboratively as part of a team. Robust attention to detail and organizational skills. .Industry
Pay: ₹12,500.00 - ₹16,500.00 per month
Work Location: Hybrid remote in Vaishali Nagar, Jaipur, Rajasthan