The Customer Relationship Officer (CRO) is responsible for handling walk-in customers at the store, understanding their needs, and selling Airtel products and services while ensuring excellent customer satisfaction.
Key Responsibilities
Attend walk-in customers at the counter.
Promote and sell Airtel products and services.
Explain plans, offers, and advantages clearly to customers.
Complete customer documentation and service activation.
Handle customer queries and resolve service-related issues.
Maintain customer records in the system.
Achieve daily and monthly sales targets.
Ensure excellent customer service and satisfaction.
Eligibility:
Graduation is mandatory.
Positive communication and interpersonal skills.
Basic computer knowledge.
Sales or customer service experience preferred. Freshers may also apply.
Skills Required:
Customer handling
Communication skills
Sales and negotiation skills
Problem-solving ability
Teamwork and customer-centric approach
Job Type: Counter Sales / Retail Sales
Contact Details
Prabha Kumari
90072 16996
Apply now and build your career with Airtel!
Role: Retail Sales, Industry Type: Telecom / ISP, Department: Sales & Business Development, Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Education UG: Any Graduate read more
Key Skills Skills highlighted with ‘‘ are preferred keyskills Business DevelopmentRetail SalesBranch Sales / In Office SalesSales Support / Presales SalesB2C SalesBroadband / FiberCounter SalesShowroom SalesJewelleryFashionRetail OutletsShowroomLuxury
📌 Counter Sales Executive Kolkata (India)
🏢 TeamLease Digital
📍 India
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