We are seeking a dynamic and customer-focused Client Relationship Executive to build and maintain robust relationships with clients. The ideal candidate will ensure client satisfaction, handle queries efficiently, and contribute to business growth through excellent service and communication.
Key Responsibilities:
Build and maintain solid, long-term relationships with clients
Act as the primary point of contact for client inquiries and concerns
Understand client needs and provide suitable solutions
Ensure timely follow-up and resolution of client issues
Coordinate with internal teams to deliver quality service
Maintain client records and update CRM systems regularly
Identify opportunities for upselling and cross-selling
Achieve client satisfaction and retention targets
Requirements:
Bachelor’s degree in Business Administration, Marketing, or related field
1–3 years of experience in client servicing, customer relationship, or sales
Excellent communication and interpersonal skills
Strong problem-solving ability and customer-oriented mindset
Basic knowledge of MS Office and CRM tools
Ability to handle multiple clients and tasks efficiently
Pay: ₹15,000.00 - ₹25,000.00 per month
Perks
Cell phone reimbursement
Food provided
Health insurance
Internet reimbursement
Provident Fund