Eqsoft Business Solutions Pvt Ltd provides ERP and business software solutions that help businesses streamline their operations and improve efficiency. We are looking for a motivated Customer Support Executive to assist our clients with ERP software usage, technical troubleshooting, and customer service.

Key Responsibilities
Provide technical support and guidance to customers using ERP software.
Troubleshoot software-related issues and coordinate with the team.
Assist customers with ERP data entry, configuration, and operations.
Handle customer queries through phone calls, online support, and onsite visits when required.
Guide customers on software features and help them use the system effectively.
Maintain records of customer queries, issues, and resolutions.
Coordinate with implementation and development teams to ensure timely issue resolution.

Requirements




Minimum 1 year of experience in customer support, software support, ERP support, or a related field.
Degree or diploma in Computer Science, Information Technology, Software Engineering, Commerce, or a related discipline.
Basic computer knowledge and an aptitude for learning software applications.
Valuable verbal and written communication skills.
Solid problem-solving skills and a customer-oriented approach.
Willingness to learn ERP software and provide customer assistance.
Interested candidates with relevant experience and residing in Thrissur or nearby areas are preferred.

Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Customer Support Executive Cse Thrissur
🏢 Eqsoft Business Solutions
📍 Thrissur