Roles and Responsibilities
Provide after-sales support to customers, including troubleshooting, repair, and replacement services for products.
Manage customer relationships through effective communication, ensuring timely resolution of queries and issues.
Coordinate with internal teams (e.g., technical services) to resolve complex customer complaints or issues.
Maintain accurate records of customer interactions, transactions, and feedback using CRM software.
Identify prospects to upsell/cross-sell relevant products or services based on customer needs.
📌 Customer Relationship Manager Aftersales Surat (India)
🏢 BMW Eminent Cars Surat
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.