Customer Support Executive Email Chat Gurugram (India)

Customer Support Executive Email Chat Gurugram (India)

27 Oct
|
PhonePe
|
India

27 Oct

PhonePe

India

Job Title: Customer Support Executive – Email & Chat Support (Non-Voice)

Work Mode: As per company requirements

Key Responsibilities
Handle customer queries through email and live chat.
Provide accurate and timely responses to customer inquiries.
Resolve customer issues professionally and efficiently.
Maintain high standards of customer satisfaction.
Follow company guidelines and process procedures.

Eligibility Criteria
Excellent written and verbal English communication skills (C1 level).
Robust typing, comprehension, and problem-solving skills.
Ability to handle customer queries professionally.
Freshers and experienced candidates can apply.
Flexibility to work in rotational shifts, if required.
Communication: Excellent English Communication Skills (C1 Level)



Cab Facility: Two-Way Cab Provided Working Days: 5 Days a Week Experience: Freshers and Experienced

Perks
Five-day working schedule.
Two-way cab facility.
Prospect to work in an international customer support process.
Career growth opportunities.

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits
Cell phone reimbursement
Health insurance
Life insurance
Paid time off

Education:
Higher Secondary(12th Pass) (Preferred)

Experience:
Customer support: 1 year (Required)

Work Location: In person

📌 Customer Support Executive Email Chat Gurugram (India)
🏢 PhonePe
📍 India

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