Department: Quality Assurance / Quality Control (QA/QC)

Designation: Deputy General Manager Quality (DGM Quality)

Reporting To: CEO

Accountable: CEO / Top Management

Roles and Responsibilities
Lead overall quality operations across forging, heat treatment, machining, incoming inspection, final inspection and customer quality.
Drive reduction in customer PPM, internal rejection, rework, scrap, warranty claims, and Cost of Poor Quality (COPQ).
Ensure compliance with IATF 16949, ISO 9001, customer-specific requirements and applicable standards.
Implement and monitor APQP, PPAP, FMEA, Control Plans, SPC, MSA and other automotive core quality tools.
Establish process controls for critical quality characteristics in forging, heat treatment, gear manufacturing and precision machining.
Lead customer complaints, root cause analysis, corrective actions and preventive measures using 8D and other problem-solving tools.
Manage customer and supplier quality, audits, product approvals and quality escalations.
Ensure effective calibration, measurement systems, inspection standards and product traceability.
Drive continuous improvement, process capability, defect prevention,



automation and quality cost reduction.
Lead and develop the Quality team (Team Strength 200+) and coordinate with Production, Engineering, Maintenance, Purchase, and R&D.;
Prepare quality dashboards and review performance against established targets with management.

Education and Experience
B.E./B.Tech. in Mechanical, Production, Industrial or a related engineering discipline.
Typically, 20 + years of experience in automotive component manufacturing and quality management.
Solid experience in forging, heat treatment, gear manufacturing, and precision machining.
Proven experience handling automotive OEMs, Tier-1 customers, quality audits and customer complaints.

Knowledge, Skills and Abilities
Robust knowledge of IATF 16949, ISO 9001, APQP, PPAP, FMEA, SPC, MSA and 8D.
Expertise in gear inspection, metrology, GD&T;, forging processes and heat treatment quality.
Robust leadership, analytical, problem-solving and customer-management skills.
Demonstrated ability to reduce rejection, customer PPM and COPQ.

📌 Deputy General Manager Quality Rajkot
🏢 Echjay
📍 Rajkot