Job highlights
2+ years in luxury hospitality sales or guest-facing roles with proven upselling success
Handle inbound/outbound calls to convert leads into bookings, upsell packages, log CRM data, and meet sales targets

Hospitality Sales Executive Location: Gandhinagar, Gujarat. Office based, full time, US shift.

Reports to: Head of Hospitality Revenue and Operations

Openings: 2, hiring in batches starting November 2026

About the role

You will sell stays, packages and experiences for a luxury wellness resort in Florida, Amrit Ocean Resort, directly to US guests. This is a hands on selling role. You will take inbound calls, call back leads and past guests, and close bookings yourself. It is not a supervisory position.

What you will do
Handle inbound reservation and enquiry calls and convert them into confirmed bookings
Make outbound calls to web leads, abandoned bookings, past guests and event enquiries
Sell rooms, suites, spa and wellness packages, retreats, dining and, where assigned, residences
Upsell room categories, length of stay and add on services on every call
Log every call,



lead and booking in the CRM with the correct source code
Meet daily and monthly targets for calls, conversion and revenue
Pass guest feedback and service issues to the team lead so they reach the property

Mandatory requirements
2 or more years in a hospitality sales or guest facing role at well regarded full service hotels or resorts in the luxury or upper upscale segment
Relevant roles include reservations sales, central reservations, front office with upselling targets, spa sales, banquet or group sales, or a hotel sales office
A track record of meeting individual sales or upsell targets
Transparent, confident spoken English suitable for calls with US guests
Willingness to work US shift hours, including weekends on rotation

Preferred
Experience selling to US, UK or international guests by phone
Experience with Opera, SynXis or a similar reservations system
Background with resorts, spas or wellness properties

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