Core Responsibilities
Team Leadership &
Briefing:

Conduct daily staff briefings, assign room sections and duties to floor or public area attendants, and monitor productivity.
Quality Control &
Inspections:

Perform thorough checks of guest rooms, VIP setups, corridors, lobbies, and back-of-house areas against brand Standard Operating Procedures (SOPs).
Cross-Departmental Coordination: Communicate constantly with the Front Office regarding room status, early/late check-ins, and VIP arrivals, while logging maintenance requests with engineering.
Inventory &
Resource Management:

Track and control the stock of linens, guest amenities, cleaning chemicals, and machinery to minimize waste.
Guest Relations: Handle special requests, lost and found inquiries, and resolve guest complaints promptly and discreetly.
Training &
Safety:





Train current and existing staff on luxury cleaning techniques, chemical safety, and health and safety regulations
Qualifications &
Requirements
Experience: Minimum of 2 to 5 years in housekeeping operations within luxury hotels, resorts, or upscale hospitality properties, with prior supervisory experience.
Education: High school diploma or Grade 12 (Matric) required; a degree or diploma in hotel management or hospitality is preferred.
Skills: Solid leadership, sharp attention to detail, effective communication, time management, and basic computer/PMS (Property Management System) literacy.

Advantages
Food provided
Health insurance
Leave encashment
Provident Fund

Work Location: In person

📌 Housekeeping Supervisor Kozhikode
🏢 THE RAVIZ CALICUT, RP MALL , MAVOOR ROAD, CALICUT
📍 Kozhikode