Roles & Responsibilities:
Handle customer queries, collect feedback, and address suggestions.
Send SMS and WhatsApp messages to potential customers and leads.
Provide software training and support customers with bill designing.
Coordinate between customers, internal teams, and developers to resolve technical issues.
Test software applications, identify issues, and document solutions.
Assist in troubleshooting, problem-solving, and software improvements.
Learn and stay updated on current technologies and software features.
Required Candidate Profile:
Any Graduate/Postgraduate.
Basic computer knowledge and willingness to learn recent technologies.
Good communication, interpersonal, and coordination skills.
Ability to understand, document, and test software issues.
Customer-friendly attitude with positive problem-solving skills.
Ability to coordinate with developers and support teams to resolve issues.
📌 Female Office Assistants It Support & Coordination Guntur
🏢 BOOKXPERT
📍 Guntur
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