Locations: Gurugram & Noida

Work Schedule:
5 Days Working
Rotational Shifts
Rotational Week Offs

Salary:
3 LPA to 6 LPA (Based on experience and interview performance)

Job Responsibilities
Handle inbound and outbound customer calls professionally.
Resolve customer queries related to travel, finance, and telecommunications.
Provide accurate information and effective solutions while ensuring customer satisfaction.
Maintain excellent communication with international customers.
Troubleshoot customer concerns and escalate complex issues when required.
Meet quality, productivity, and customer satisfaction targets.
Update customer information and maintain accurate records in CRM systems.
Follow company policies, processes, and compliance guidelines.

Key Skills




Excellent verbal and written English communication skills.
Minimum 6 months to 8+ years of experience in an International Voice Process (Freshers with excellent communication may also be considered, if applicable).
Robust customer service and problem-solving skills.
Ability to work in rotational shifts.
Positive listening and interpersonal skills.
Basic computer knowledge and typing skills.
Ability to work in a quick-paced environment.
Immediate joiners preferred.

Domains Hiring
Travel
Finance
Telecommunications

FOR MORE DETAILS CONTACT - AKANSHA- 92059 89468

📌 International Bpo Hiring Voice, Chat & Blended Process Delhi
🏢 Expert Staffing Solutions New Delhi
📍 Delhi