Company Name: Groowviatech Solutions Private Limited
Position: Email Support Executive
Job Location: Hyderabad, Telangana
Experience: Freshers & Experienced Candidates
Qualification: Any Degree
Gender: Male & Female
Salary: ₹12,000 – ₹17,000 per month (based on experience and skills)
Job Responsibilities
Respond to customer queries through email in a professional and timely manner.
Provide accurate information about products, services, and customer concerns.
Resolve customer issues and complaints through email communication.
Maintain proper records of customer interactions and update CRM systems.
Follow company guidelines, email templates, and service quality standards.
Coordinate with internal departments to resolve customer queries.
Ensure customer satisfaction by providing clear and effective solutions.
Meet daily productivity, quality, and response-time targets.
Required Skills
Positive written communication skills in English.
Basic computer knowledge and typing skills.
Ability to understand and respond to customer queries.
Valuable email drafting, grammar, and sentence formation.
Attention to detail and problem-solving skills.
Basic knowledge of MS Office and email applications.
Ability to work in a team and adapt to rotational shifts, if required.
Eligibility Criteria
Freshers are welcome to apply.
Any degree qualification.
Candidates must have valuable written English communication skills.
Immediate joiners are preferred.
Benefits
Attractive salary packages.
Training will be provided to eligible freshers.
Career growth prospects.
PF, ESI, and other benefits as per company policy.
Interested candidates can apply by sharing their updated resume with Groowviatech Solutions Private Limited. Pay: ₹14,000.00 - ₹18,000.00 per month
Advantages
Flexible schedule
Paid sick time
Provident Fund