We are seeking an experienced IT Operations Manager with deep Healthcare Revenue Cycle Management (RCM) expertise who can bridge the gap between technology, operations, and business leadership.
This is an onsite leadership role requiring close collaboration with IT, RCM Operations, Client Success, and Executive Leadership teams. The successful candidate will drive operational excellence, manage people and accounts, lead digital transformation initiatives, and help transform legacy RCM workflows into AI-powered business processes.
What Success Looks Like
Within the first 12 months, this individual is expected to:
Modernize existing operational workflows through automation and AI.
Improve operational efficiency across RCM functions.
Lead and mentor IT and operational teams.
Establish accountability, metrics, and reporting structures.
Improve client satisfaction and communication.
Drive technology initiatives from concept to execution.
Identify prospects to reduce manual work and increase scalability.
Act as a strategic leader, not simply a technical resource.
Required Qualifications
Bachelor's Degree (Graduation) in any discipline.
7+ years of experience in U.S. Healthcare Revenue Cycle Management (RCM).
5+ years of experience managing IT Operations and Technology functions.
3+ years of experience managing teams and people.
Proven client-facing leadership and stakeholder management experience.
Experience leading operational improvement, transformation, and technology initiatives.
Robust understanding of U.S. Healthcare and end-to-end RCM operations.
Demonstrated experience implementing Automation, AI, and process improvement solutions.
Solid communication, problem-solving, and leadership skills.
Pay: ₹80,000.00 - ₹125,000.00 per month
Benefits
Food provided
Health insurance
Paid sick time
Paid time off
Provident Fund
Application Question(s):
How many years of experience do you have in US Healthcare Revenue Cycle Management (RCM)?
How many years of experience do you have in Healthcare IT, Technology, Automation, or Application Support?
How many years of experience do you have managing client-facing technology or operational initiatives?
Are you willing to work in night shift from office location?
Are you able to self commute daily?