We are looking for a qualified and well-presented Lobby Manager / Hostess to manage lobby and front-desk operations, ensure a welcoming experience for visitors, and coordinate with various internal departments. The ideal candidate should have excellent communication, guest relations, and complaint-handling skills.

Key Responsibilities
Manage daily lobby and front-desk operations, ensuring smooth visitor flow and efficient customer handling.
Welcome and assist guests, customers, and visitors professionally.
Handle visitor registration, appointments, inquiries, and customer requests.
Coordinate with sales, service, customer relations, security, housekeeping, and administration teams.
Address customer complaints and queries promptly, ensuring timely resolution.
Maintain lobby presentation,



cleanliness, and skilled service standards.
Ensure a positive customer experience and maintain visitor records.
Support day-to-day administrative activities related to lobby management.

Required Skills
Excellent communication and interpersonal skills.
Strong guest relations and customer service abilities.
Experience in lobby management and front-desk operations.
Valuable complaint handling and resolution skills.
Professional grooming and a pleasant personality.
Strong coordination, multitasking, and problem-solving abilities.

📌 Lobby Manager/hostess Gurugram
🏢 Globalstar Auto
📍 Gurugram