Responsibilities:
Manage Inbound and Outbound calls for employment, education and other references verifications.
Obtain Verification and references information via phone, fax, mail, etc.
Investigate and confirm reference credibility.
Update reference contact information within database.
Answer telephone and email inquiries from candidates and clients concerning the status of a background check request.
Perform other duties and responsibilities as assigned. (Call out to specific organization/school as requested by a client and referees for clarification)
Coordinate with other departments via phone and email regarding the status of the background check.
Transferring calls to appropriate departments
Update database and complete verification report.
Other duties may be required such as:
Setting up client orders
Completing database check
Work allocation duties
Quality checks
📌 Hiring For Verification Specialist Voice Process Mumbai
🏢 First Advantage
📍 Mumbai
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