Sky Service Grievance Redressal - Team Leader Sky Channel-Customer ServiceThane - Lead grievance redressal activities for Sky Channel customer service.
Manage and coordinate a team focused on resolving customer complaints effectively.
Ensure timely and satisfactory resolution of service-related issues.
Act as a point of escalation for complex customer grievances.
Collaborate with other departments to improve customer service processes.
Monitor team performance and provide guidance to enhance service quality.
Maintain records of grievances and resolutions for reporting and analysis.
Drive customer satisfaction through proactive problem-solving and leadership.
📌 Grievance Redressal Team Leader Customer Service Thane
🏢 Kotak Securities
📍 Thane
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