:
Maintain solid and qualified relationships with existing and recent clients.
Act as the primary point of contact for client queries, concerns, and service-related coordination.
Coordinate with Sales, Project, Installation, Service, and Technical teamsto ensure timely resolution of client requirements.
Regularly follow up with clients regarding project progress, installation status, inspections, and handover schedules.
Visit project sites to coordinate with clients and ensure smooth communication between the client and company teams.
Coordinate and support lift/elevator handover activities, including documentation and customer communication.
Understand customer concerns and coordinate with relevant departments for timely resolution.
Maintain accurate records of customer interactions,



complaints, follow-ups, and resolutions.
Conduct regular follow-ups after handover to ensure customer satisfaction.
Prepare customer reports and provide updates to management.
Handle escalations professionally and ensure proper closure.
Maintain good communication with builders, contractors, architects, homeowners, and other stakeholders.
Support the company in improving customer satisfaction and long-term client relationships.

Other Details
Work Time - 09:00 am -06:00 pm
Workdays - Monday – Saturday
Location – Chennai

📌 Opening For Crm In Lift/elevators Industry At Chennai (India)
🏢 Talisman HR Solutions
📍 India