Coordinate import and export shipments with suppliers, customers, freight forwarders, customs brokers, and carriers.
Prepare and review shipping and customs documents, such as commercial invoices, packing lists, bills of lading, certificates of origin, and declarations.
Monitor shipments from booking through delivery, resolving delays, discrepancies, and documentation issues.
Support customs clearance and ensure transactions comply with trade rules, company procedures, and destination-country requirements.
Track shipment costs, delivery schedules, and logistics performance; maintain accurate records and reports.
Coordinate with sales, procurement, warehouse, finance, and production teams.
Assist with freight quotations, logistics planning, and claims for damaged or missing cargo.
Keep up to date with changes in shipping procedures and trade requirements.