Ticket Support
Handle seller queries and support tickets through the internal ticketing system.
Track, categorize, and resolve tickets within the defined TAT.
Escalate complex issues to the relevant teams for timely resolution.
Data Handling (Excel)
Maintain and update operational data and reports in MS Excel/Google Sheets.
Ensure data accuracy, proper documentation, and regular tracking of records.
Perform basic data entry, filtering, sorting, and spreadsheet management.
Customer Support
Provide support to sellers through calls and emails regarding their queries and concerns.
Assist in resolving issues related to shipments, orders, and other operational activities.
Ensure timely follow-ups and maintain transparent, qualified communication with sellers.
Pay: Up to ₹15,000.00 per month
Perks
Food provided
Paid time off
Work Location: In person
📌 Operations Intern Gurugram (India)
🏢 Nimbus Post
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.