Your Responsibilities

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk workplace. Activities may include the following:
Customer channel management
Case Management
Customer onboarding and relationship management
Contract and dispute management and more.

Administrative stream Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations.

At the top of this career stream, individuals work independently and apply standards yet can also make departures from established processes to resolve problems. A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline.

📌 Ocean Customer Experience Specialist Chennai
🏢 A.P. Moller - Maersk
📍 Chennai