Position: Process Design Intern Customer Experience
Location: Bangalore (Work from Office)
Stipend: 25,000 per month
Experience: 03 years (not mandatory)
Key Responsibilities:
Identify process gaps and opportunities to improve customer experience.
Analyse customer issues and recurring tickets to identify root causes.
Design workflows, document SOPs and improve existing processes.
Collaborate with Product, Tech and Operations teams on process improvements.
Track CX metrics and identify automation prospects.
Ideal Candidate: Robust analytical and problem-solving skills, proficiency in Excel/Google Sheets, and an interest in customer experience, business operations or process improvement.
📌 Process Design Intern Bengaluru
🏢 Snabbit
📍 Bengaluru
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