Choosing Capgemini means joining a team that ensures seamless connectivity, operational excellence, and superior customer experience through proactive network monitoring and incident management. Be part of a cooperative environment where you can build your expertise in Telecom and ISP operations while supporting critical network and service platforms.
Key Responsibilities
Define optical network operational standards.
Review network reliability and restoration strategies.
Govern major incident response for optical services.
Drive capacity planning and technology roadmap execution.
Partner with NOC, Engineering, and Field Operations teams.
Lead operational excellence and automation initiatives.
Manage team performance and stakeholder engagement.
Mandatory Technical Skills
DWDM, OTN, ROADM expertise.
Service Assurance and NOC Governance.
Team Leadership.
Strategic Planning.
What you'll love about working here - Grade Specific
Focus on Industrial Operations Engineering. Establishes trust and credibilty with customer accounts. Shows transparent dedication and commitment to business objectives. Operates with no supervision in complex settings. Sets and manages realistic and deliverable expectations. Considers the bigger picture when making decisions. Motivates the team by generating a positive and enthusiastic atmosphere.
📌 Manager, Optical Architecture Gurugram (India)
🏢 Capgemini
📍 India
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