Front-Desk &
Reception Duties
Patient Coordination: Greet patients warmly, manage the check-in/check-out process, and verify patient demographics and insurance information.
Appointment Scheduling: Coordinate and book patient appointments, follow-ups, and referrals using scheduling software.
Communication Hub: Answer multi-line phone systems, route calls to appropriate staff, take accurate messages, and respond to general inquiries.
Billing &
Payments:

Collect co-pays, process payments, issue receipts, and assist with daily financial logging.
Office Maintenance: Keep the reception and waiting areas clean, organized, and welcoming.

Typing &
Documentation Duties
Medical Transcription: Transcribe recorded dictations, audio files, or handwritten notes from physicians into formal clinical letters, patient histories, discharge summaries, and operative reports.
Data Entry: Accurately input patient data, clinical findings, and medical codes into Electronic Health Record (EHR) or Electronic Medical Record (EMR) systems.
Correspondence Management: Draft, type, format, and proofread skilled correspondence, medical legal reports, and referral letters.
Records Management: File, archive, and retrieve patient charts and medical files while ensuring strict confidentiality.

Skills and Qualifications:



Technical Skills
High Typing Speed: Minimum typing speed of 50–60 words per minute (WPM) with high accuracy.
Medical Terminology: Solid understanding of medical jargon, abbreviations, anatomy, and pharmacology to prevent transcription errors.
Software Proficiency: Experience operating EMR/EHR systems (e.g., Epic, eClinicalWorks) and standard office software (Microsoft Office Suite, Google Workspace).

Soft Skills &
Compliance
Active Listening: Ability to accurately capture audio dictations and understand patient needs.
Confidentiality: Strict adherence to healthcare privacy regulations (such as HIPAA or local data protection laws).
Multitasking: Capability to balance front-desk interruptions with focused typing and administrative projects.

Education and Experience Requirements
Education: High school diploma or equivalent required; a certification in Medical Office Administration or Medical Transcription is highly preferred.
Experience: 1–3 years of experience in a medical office, clinic, or hospital workplace setting.

Pay: ₹12,000.00 - ₹25,000.00 per month

Education
Bachelor's (Required)

Experience
Computer skills: 1 year (Required)

Work Location: In person

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