Greet visitors and attend incoming calls professionally.
Receive and manage customer service requests and complaints.
Coordinate with service engineers and technicians regarding service schedules and updates.
Follow up on pending service requests and maintain service records.
Maintain basic documentation, registers, and office records.
Coordinate the dispatch and receipt of service-related materials.
Handle cheque-related tasks and routine bank work.
Coordinate with vendors and service centres for service updates, material requirements, and pending issues.
Maintain proper records of service materials, challans, and related documents.
Provide timely updates to customers and the internal team regarding service status.
Pay: ₹8,800.00 - ₹15,000.00 per month
Perks
Health insurance
Application Question(s)
Do you have experience in Customer Service.
Work Location: In person
📌 Receptionist With Service Knowledge Siliguri
🏢 Logic Fusion
📍 Siliguri
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