Key Responsibilities
Training

Delivery & Facilitation
Deliver engaging and impactful training sessions including induction, brand storytelling, product knowledge, selling skills, and customer experience.
Conduct upskilling programs aligned with business priorities (e.g., NPS improvement, visual merchandising, product complications, clienteling).
Support seamless execution of recent product launches, retail campaigns, and technology rollouts through structured training interventions.
Learning Needs

Identification
Collaborate closely with Store Managers and Regional Heads to identify training needs based on KPIs, mystery audits, and store performance metrics.




Design and implement targeted interventions for high-potential stores and underperforming team members to drive measurable improvements.
Coaching & On-the-Job Training
Provide hands-on floor coaching and one-on-one mentoring to reinforce learning and build behavioral competencies.
Deliver real-time, constructive feedback and partner with store leadership for ongoing performance development and follow-ups.
Content

Feedback & Localization
Gather and share on-ground insights to continuously improve central training content and strategies.
Adapt and localize training delivery based on store formats, team experience levels, and regional customer nuances

📌 Retail Trainer Delhi (India)
🏢 VBeyond
📍 India