Role & responsibilities: :
Contract & Order Conversions: Handle contract renewals, negotiations for price fixation, and quotations for part/preventive repair (T-order) settlements.
System Updates: Log and update recovery status, contract cancellations, or conversion details into internal enterprise or CRM systems.
Customer & Client Relations: Coordinate regularly with clients to resolve complaints, build rapport, and recover lost or churned maintenance portfolios.
Incident & Service Recovery (Overlap): Support customer breakdown calls, emergency response coordination, and incident/recovery logs when technical or service recovery is required.
Reporting: Prepare periodic review reports on recovery targets, open payments, and conversion metrics for management

Preferred candidate profile

Role: Production Manager / Supervisor, Industry Type: Industrial Automation, Department: Production, Manufacturing & Engineering, Employment Type: Full Time, Permanent Role Category: Operations, Maintenance & Support Education UG: Diploma in Any Specialization read more

Key Skills Skills highlighted with ‘‘ are preferred keyskills EscalatorsLifts Recovery Specialist Elevator

📌 Recovery Specialist Elevator, Service Collection Executive Elevator Pune
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