Role & responsibilities: :
Contract & Order Conversions: Handle contract renewals, negotiations for price fixation, and quotations for part/preventive repair (T-order) settlements.
System Updates: Log and update recovery status, contract cancellations, or conversion details into internal enterprise or CRM systems.
Customer & Client Relations: Coordinate regularly with clients to resolve complaints, build rapport, and recover lost or churned maintenance portfolios.
Incident & Service Recovery (Overlap): Support customer breakdown calls, emergency response coordination, and incident/recovery logs when technical or service recovery is required.
Reporting: Prepare periodic review reports on recovery targets, open payments, and conversion metrics for management
Preferred candidate profile
📌 Recovery Specialist Elevator, Service Collection Executive Elevator Pune
🏢 RGBSI
📍 Pune
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.