Key Responsibilities
Product Support and Maintenance:

Provide technical support and troubleshooting for product-related issues.

Collaborate with cross-functional teams to resolve technical problems.

Work with development to create runbooks
Scripting and Automation:

Automate routine tasks using Python or similar scripting languages.

Implement automation solutions to enhance the efficiency of AWS operations.
Database Management:

Work with various databases such as MongoDB, SQL, and Redshift to manage data storage
AWS:

Should have basic understanding of AWS services and terminology.
Collaboration and Communication:

Work closely with product development, operations, and other teams to ensure smooth integration and deployment of solutions

Document processes, solutions, and best practices for internal and external use

Qualifications
Technical Skills:

Proficiency in Python or similar scripting languages.

Experience with databases such as MongoDB, SQL, and Redshift.

Solid understanding of AWS services and cloud infrastructure.

Knowledge of automation tools and frameworks.

📌 Product Support Engineer Bengaluru
🏢 ALLEN Digital
📍 Bengaluru