Key Responsibilities
Welcome customers and understand their vehicle service requirements.
Prepare job cards and record customer complaints accurately.
Explain service requirements, estimated costs, and delivery timelines.
Coordinate with technicians and workshop teams to ensure quality repairs.
Provide regular updates to customers regarding service progress.
Ensure timely vehicle delivery and explain completed repairs and bills.
Handle customer complaints and resolve service-related issues professionally.
Promote periodic maintenance, additional services, and value-added products.
Maintain customer records and follow up on customer feedback.
Achieve customer satisfaction, service revenue, and productivity targets.

Qualifications and Skills




Diploma or degree in Automobile or Mechanical Engineering preferred.
Experience in automotive after-sales service is an advantage.
Valuable communication, customer-handling, and interpersonal skills.
Basic knowledge of vehicle systems, servicing, and repair procedures.
Proficiency in computer applications and service management systems.
Robust coordination, problem-solving, and time-management skills.

Pay: ₹18,000.00 - ₹25,000.00 per month

Advantages
Health insurance
Leave encashment
Paid time off
Provident Fund

Work Location: In person

📌 Service Advisor Kappalur
🏢 RAMANI CARS
📍 Kappalur