Welcome walk-in, phone, and digital-lead customers warmly, understand their budget and utility needs, and recommend suitable TVS models (e.g., Jupiter, Apache, NTorq, iQube).
Product Demonstration &
Test Rides:
Explain vehicle features, mileage, pricing, warranty, and special offers; facilitate secure test rides for prospective buyers.
Financing &
Documentation:
Coordinate with tie-up banks and financial institutions to explain loan/EMI options, collect KYC documents, and assist with loan approvals.
Sales Closing &
Booking:
Convert inquiries into confirmed vehicle bookings, prepare price quotations, and manage paperwork up to registration and delivery.
Lead Follow-Up:
Maintain regular follow-up calls with potential buyers, exchange leads, and track prospective customer pipelines in the CRM/dealership system.
Delivery Coordination: Coordinate with the stock, RTO, and service/accessory teams to ensure smooth, timely vehicle delivery to the customer.
Target Achievement: Work proactively to meet and exceed individual and dealership monthly sales and finance targets.