Service Associates responsibilities:
Assess inbound and outbound inquiries from digital campaigns, walk-ins, or channel partners to check customer budgets, intent, and requirements.
Conduct discovery calls or meetings to identify the prospective client's pain points
Updated all sales call in ERP & allocate engineers accordingly
Arm the primary sales/account executives with technical backing, handle product or specification queries.
Fixed up meeting with Recent Partners, Dealers, Customers for field sales guy
Handle the processing of all orders with accuracy and timeliness

Requirements and skills
Positive computer skills (MS Office)
Proficiency in English
Well-organized and responsible with an aptitude in problem-solving
Excellent verbal and written communication skills
A team playerwith high level of dedication

Job Type: Full-time

Pay: ₹10,000.00 - ₹20,000.00 per month

Perks
Cell phone reimbursement
Health insurance
Provident Fund

Education
Bachelor's (Preferred)

Experience
total work: 1 year (Required)
Sales: 1 year (Required)

Work Location: In person

📌 Sales Associates Kolkata (India)
🏢 FACE IT SYSTEMS
📍 India