A minimum graduate degree in Information Technology Field required for all IT Staff working on ITSC Contract. Client approval required on any deviation on this.
Extensive IT technical support skills with superior knowledge of operating systems and software (Windows, Linux, and Macintosh)
Years of hands-on experience in enterprise IT infrastructure support and service delivery
Prefer Computing or engineering degree
Skilled technical certifications like MCSE, CCNA, ITILv3F highly desirable
Previous experience working in a global IT team highly desirable.
Demonstrate knowledge and experience using and installing networking equipment such as switches, routers and firewalls.
Be able to perform hardware and software installation in a client/server workplace;




Be able to perform routine maintenance, to include diagnostic testing and optimization;
Coordinate and implement software backup;
Perform scheduled preventive maintenance of computer systems and network components.
Experience in AV/VTC, Mobility, Printing Devices and Desk phone support.
High level of knowledge around IT Service Center, Ticket Management
Experience of any workload management tool preferably GSEP and TFS
Positive and quality interpretation, written, communication and documentation skill

📌 Service Desk Engineer Virtual Drive 24th Oct 26 Bengaluru
🏢 Tecnoprism
📍 Bengaluru