Role & responsibilities
On-Site Mechanical Service: Perform hands-on mechanical service, maintenance, and repair activities at customer sites or designated service facilities, ensuring equipment operates at optimal performance levels.
Troubleshooting &
Corrective Actions:

Diagnose mechanical and operational issues, identify root causes, and execute corrective measures in a timely and productive manner.
Technical Documentation &
Reporting:

Prepare detailed field service reports outlining issues identified, actions taken, parts used, and technical recommendations for internal teams and customers.
Field Inspections &
Compliance:

Conduct field inspections in accordance with global service procedures and safety standards. Escalate complex issues to Technical Support and Engineering teams when necessary.
Service Documentation: Review, complete, and submit accurate service and inspection reports promptly as required by company and client protocols.
Escalation &
Service Delivery:

Monitor service deliverables and escalate delays or issues to relevant departments to ensure customer satisfaction and timely resolution.




Parts Management: Identify and order required spare parts to complete service activities efficiently, ensuring minimal equipment downtime.
Preventive Maintenance &
Audits:

Conduct regular preventive maintenance visits and service audits on a monthly or quarterly basis to maintain equipment reliability and client trust.
Continuous Improvement &
Technical Knowledge:

Stay informed on the latest industry practices, technical developments, and product innovations. Recommend improvements to enhance service delivery and equipment performance.

Preferred candidate profile
Diploma/B.E - Mechanical / Electrical.
minimum 4+ Years Proven experience in service and maintaining crushing plant equipment.
Solid mechanical aptitude with excellent problem-solving skills.
Ability to read and interpret technical diagrams and manuals.
Effective communication skills for client interaction and report writing.
Willingness to travel frequently and work in challenging settings.

📌 Service Engineer Crusher West / North Region Gujarat (India)
🏢 Propel Industries Private
📍 India