Real Estate: Roles & Responsibilities
Client Relationship Management: Build and maintain solid relationships with existing and potential customers.
Lead Follow-up: Contact prospective buyers, understand their requirements, and arrange property visits.
Property Sales: Explain project details, pricing, payment plans, and available units to clients.
Customer Support: Address customer queries, concerns, and complaints promptly.
Sales Coordination: Coordinate with the sales, marketing, CRM, and legal teams to ensure smooth transactions.
Negotiation & Closure: Assist clients with negotiations and support the sales team in closing deals.
Post-Sales Service: Follow up on payments, documentation, possession, and customer satisfaction.
Database Management: Maintain customer records, follow-up schedules, and sales updates.
Target Achievement: Meet assigned sales, customer engagement, and conversion targets.